Contact Feelion Support
For device activation, account access, GPS tracking problems, troubleshooting and data privacy inquiries:
Please include your tracker model, device ID (if available), a brief description and screenshots with sensitive details hidden. Never email your password.
Quick access
Device manual
Setup, power, indicator lights and common troubleshooting.
Download the User Manual (PDF) ↗Account deletion
Delete your account permanently in the app or request deletion by email.
Account Deletion Instructions ↗Common questions
How do I add another tracker?
Contact our support team if your account does not offer self-service device addition. Include the new tracker ID and your existing account identifier.
Why isn't my tracker updating?
Confirm that the device has power, appropriate cellular coverage and an open-sky view for the first GPS fix. Some vehicle power ports stop supplying power after the engine is turned off.
Where can I see trip history?
Sign in and open Trips, or open the available historical replay controls for your tracker.
How do I remove a tracker?
Open tracker details, choose Remove Tracker and select whether to delete or temporarily retain its old tracking history.
Can I delete my account?
Yes. Go to More → Account & Security → Delete Account, or request deletion without the app.