Request permanent account deletion
If you no longer have access to the Feelion app, email us from your account email address to request permanent deletion. We will verify account ownership before processing your request.
Request Account Deletion by Email ↗
If the email button does not open an email app, copy the address below and send your request from Gmail, Outlook, or any email service you normally use.
Email subject: Feelion Account Deletion Request. Include the email address associated with your Feelion account. We will verify ownership before deletion.
Do not send passwords, verification codes or full payment details.
Delete directly in the Feelion app
- Sign in to your Feelion account.
- Open More → Account & Security.
- Tap Delete Account.
- Enter your current password, acknowledge the warning and choose Permanently Delete.
If you cannot access the app, you can use the email request option above. You do not need to reinstall the app.
What is deleted?
Permanent account deletion removes your account and associated personal settings. Trackers are unlinked, and associated GPS location, trip, event and supported notification/command history are removed from the operational service. Device inventory identifiers may remain so a physical tracker can be assigned to a new account.
Data retention
During normal use, Feelion offers up to 180 days of stored GPS location and related history. Older eligible records are subject to scheduled deletion. If you delete your account, associated data is removed as part of the deletion process rather than waiting for the normal history retention window.
Limited records may be retained when legally required or necessary for security, dispute resolution or fraud prevention. Such records are not kept as active tracking history and are handled under our Privacy Policy.
What happens to my trackers?
Account deletion does not destroy or deactivate the physical device. It removes the account's association with the trackers. A tracker may subsequently be linked to another authorized account.
Questions?
Contact support@feeliongps.com with the subject “Feelion Account Deletion Request”. Include only your account email and any information reasonably needed to verify ownership. Never send your password.